FAQ
Frequently asked questions about IMS
❓ What is IMS?
IMS is a full-chain management system built for multi-store retailers. It covers purchasing, inventory, sales, transfers, finance, and multi-store coordination — the entire chain from restocking to checkout, in one system.
❓ How do I install IMS?
IMS only needs to be installed on one host (the same machine as your database). Other store computers and phones require no installation — just open your dedicated domain in a browser.
❓ Is my data safe?
Your data is 100% yours. It's stored on your own server, on the same machine as your database, and never leaves your building. We never touch your business data.
❓ How many stores does it support?
Different plans support different numbers of stores. Starter supports 1–10 stores, Growth supports 11–20 stores, and Enterprise supports 20+ stores.
❓ Is there a free trial?
Yes, we offer a 30-day free trial, no credit card required. Click "Start Free Trial" on our homepage to apply.
❓ How do I pay?
We support credit cards, debit cards, and more, via secure Paddle payment. Monthly and yearly billing available (annual saves 17%).
❓ Can I get a refund?
Yes. We offer a 30-day no-questions-asked refund. See our
Refund Policy.
❓ What if I have problems?